FAQ’s
My Problem Car - Frequently Asked Questions
We want to ensure that your experience with My Problem Car Dealers goes as smoothly as possible. Therefore, if you require more specific answers in relation to our car recycling, your quote, collection or payment, take a look below for some frequently asked questions and their answers!
How long will it take to remove the car?
A car removal usually does not take long. When the technician arrives, the standard procedure is to inspect the vehicle. This takes a few minutes and once the inspection is finished, the technician will ask you to sign over the title to the vehicle and the sales contract that they should provide. Once all documents have been signed, the technician will provide the cash for the vehicle’s sale. A car collection rarely lasts more than an hour.
Are There Any Fees or Hidden Costs?
No! We pride ourselves on 100% customer satisfaction. Not only do we have no hidden fees or costs, we offer completely free car removal and ensure you get the best in market prices for your car.
What Documents Are Required?
You must know that there are certain documents before we can pick up your car. You will be required to provide documents including a legal Photo ID (License, Photo Card, and Passport). The ID must have your full name, address, and a valid photograph of the seller. You can connect with us to know more and get help with the required documents.
Can I Sell My Car if Registration papers are LOST?
Yes! At My Problem Car, we understand that documents like registration papers can get destroyed or lost over time. One of our qualified staff members will arrive with all the necessary paperwork needed to make the process easier for you.
How do I get a quote on my car?
The quickest and easiest way to get a cash for cars quote is to call us at: 02393430042. We will give you an estimate for FREE and information about our services in less than an hour. Alternatively, you can submit an online form for car removal today on our website.
How much do you pay for Junk Cars?
Give us a call or submit an online form. Our team will quote you the best possible price for your junk car.
Do you buy cars that have been totaled in accidents?
Yes, we do! Any car, any condition!
Does it matter if there is any road tax remaining?
No, it doesn’t matter how much road tax is remaining on your car, any remaining road tax will automatically be refunded to the registered keeper of the car.
Will I have time to think about my quote?
Yes, the quote that we give you will be valid for seven days, perfect if you’re not quite ready to accept straight away. When you’d like to retrieve your quote, simply provide your registration and postcode or call us back.
Do you buy cars with any outstanding finance?
No, we will not buy any cars with outstanding finance. All outstanding finance will need to be settled before you accept our quote.
